01.15Two Websites Providing Info About The Qualcomm MS7200 Chipset Issue
There is a lot of Upset Tilt/TyTN II Owners out there because of the terrible Video Playback on our devices. Mainly because of the lack of a quality driver for the Qualcomm MS7200 chipset. It started off as a petition on XDA directed at HTC to do something about this (CLICK HERE). 
When that didn’t work, members at XDA started Bounty (CLICK HERE) to “encourage” developers to create a better driver. The Bounty (CLICK HERE) is currently worth over $3,000! That is to the first person who can create a working Driver that improves video performance. There is also development thread that you can find HERE that further discusses the Video Driver Issue.
Now there are a couple of websites up and running that fully illustrate the HTC Video Driver Issue with the Qualcomm MS7200 Chipset. The first is HTCDriver.com. (Here is the XDA Discussion Link) Below is a little more about HTCDriver.com:
This site is about the issues on HTC devices supporting the qualcomm MS7200 chipset. These chipsets are brandnew and supporting many features. But the point is HTC isn’t using them at all. Even worse, don’t bring out any drivers too. The goal of this site is to make HTC clear they make fantastic products on paper, but in reallife much features are outperformed by incompany older models.
After months of complaining HTC still ignores the problems. So on the right side you can click on the problem list to see the problems. All information on this site cannot carry any responsibility from me, but I will only post facts here, so you can figure out yourself if this a case for you as well.
This site is made to give potential buyers of HTC products a realistic idea of how the chipset performs in real life, instead of on paper, off course the decision of buying this product or not is still your own decision!
The second website is by Chainfire, creator of KaiserTweaks. his website will be located at http://www.htcclassaction.org/. Both websites should be very informative and will hopefully raise awareness at the Manufacturing Level that owners of their devices, or software, demand better performance in all aspects of the device, and not to take shortcuts. Chainfire’s website is packed with information about this issue and is worth a stop by. Here is a little from Chainfire’s website:
Welcome
Welcome to HTCClassAction.org. This site is intended to spread awareness about the issues with recent HTC Smartphones and PocketPCs, and gather information for a possible class action lawsuit against HTC. That class action lawsuit will be a last resort though, hopefully we can raise awareness and publicity high enough to convince HTC to solve these issues without a lawsuit. It has however now been over six months since the first affected device was released, and as of yet, HTC has done nothing.
What is this all about?
The latest SmartPhone and PocketPC devices from HTC (High Tech Computing) are supposed to be the most powerful devices on the market. And in theory, they are indeed real powerhouses of mobile technology. There’s a catch though: HTC has neglected to include the necessary drivers needed for the devices to come to their full potential.
What does this mean?
This means our really expensive HTC phones (the TyTN II is about $700) are grossly underperforming. In fact, in many things, these devices operate even slower than HTC’s (and competitors’) two years older models - see this video for a demonstration.
The drivers (small pieces of software that govern your device’s hardware) in question are responsible for all drawing operations. This means absolutely everything having anything to do with putting something on your screen is affected. This includes normal programs, video playback, games, taking pictures, etcetera. If it’s on your screen, it’s affected. This makes the devices feel really slow and unresponsive. For more details about this, see the Drivers in detail page.
There is also a problem with the touchscreen driver, which predates the driver issues mentioned above. This issue comes down to your device slowing down to a crawl whenever you touch the screen. This is really apparent when you are playing a video and use an onscreen slider to adjust the volume, for example. When doing this, the video will as good as halt.
So check out these two great resources for more information about the Video Driver Issue. Thanks to both websites for taking the time, and money to break down the issue for non-developer enthusiasts to better understand the issue.
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i signed that the petition…i hope people join…i love my tilt. come on people
January 15th, 2008 at 6:04 pm
So, what do we believe? I sent an email to AT&T & HTC USA statintg my intent to return 300 Tilts & take my business to Samsung & Verizon. The respone I got was initially “We know about it, but don’t know what we can do”. After replying with a carpet bomb tyrade response email, a certain VP (J.B.M.) responded with a new line “we are working on a fix & believe it will be ready for release somtime before April”.
But now I see a response from HTC saying, “We don’t use the ATI & aren’t fixing anything”.
NOW HEAR THIS:
I say we need to somehow get together an HTC Email Hit List. If we can get email addresses of the Execs & make them focus their time on this problem it will SERIOUSLY impact their efficiency, use up their valuable time & truly make a difference.
The people we really need to bomb with emails are the ones who’s time realy matter.
We need phone numbers (Direct) & email addresses for the people whom matter. If you can supply any of theser do so annonymously. I will be using several special databases to see if I can get any of this info as well.
LOOK OUT HTC YOUR ON THE HIT LIST (EMAIL HIT LIST)
For the USA:
Mark J. Baker, Senior Director, Enterprise Business Unit, Americas
David Kou, Director, Business Development, CDMA
Waiman Lam, Controller
Hsiao-Wen Lin, Director of Engineering
Jason B. Mackenzie, Vice President of Sales and Marketing
David Smith, Director of Marketing
Chris Stovall, Executive Director, National Accounts
Wyatt Whaley, Executive Director, National Accounts
For Europe:
Peter Chou, CEO and President HTC Corp.
Florian Seiche, Vice President HTC Europe Co. Ltd.
Kevin Chen, Executive Director HTC EMEA Channel
Philip Blair, Product Director HTC Europe Co. Ltd.
Peter Frolund, Account Director HTC Europe Co. Ltd.
Frédéric Tassy, Account Director HTC Europe Co. Ltd.
Lars Weisswange, Account Director HTC Europe Co. Ltd.
Oliver Schulte, Finance Director HTC Europe Co. Ltd.
Peter Chiang, Account Director HTC Europe Co. Ltd.
Diane Studman, Head of European Marketing HTC Europe Co. Ltd.
Daniele De Grandis, Country Manager, Italy HTC Europe Co. Ltd.
These are the people at HTC whose time matter. Their lost minutes equal lost millions for HTC. Lets see what we can find & hit these people where it hurts (In their productivity & their pocket book)
January 22nd, 2008 at 1:13 pm
I agree with your concerns for the drivers. However, there are other issues that are not being addressed by the vendors and the service providers as well. Below is a list of items that need to be resolved with the Tilt/Kaiser, TYTN II ect. These issues were not found on the TYTN I running WM5.
Let’s include all of the issues so that if they decide to produce a patch they can address all of the issues.
• Speaker phone volume to low
• Head phone volume to low
• Device ability to drop the signal during a call
• Device ability to activate screen saver during a call
• Tech support in-ability to resolve user issues
Wish list: Allowing service providers to hack up the software from the intended design.
Where do I sign-up to become an advocate or a lobbyist to force the service providers and vendors to perform.
January 29th, 2008 at 2:30 pm
You are right on a lot of those issues. However, KaiserTweaks will fix the screen saver issue while in a call. I hated that one also!
I had to swap my handy dandy jawbone for a motorola h681 to finally hear something over BT Earset. I loved the jawbone. HTC has a lot of issues to fix, and believe me, there is tons of emails going to them daily on these issues. Apparently they are aware of them and are going to release some updates…
January 29th, 2008 at 5:44 pm